Mandarinly (operated by Five Stars Training, Shah Alam, Selangor) respects your privacy and handles personal data in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
What we collect. When you submit our consultation form, we collect: your name, WhatsApp number, email address, general living location (area/neighbourhood, not your full address), your track preference, your child's age group, and your preferred consultation time. We do not ask for your child's name or personal details on this form.
How it's used. This information is used only to contact you on WhatsApp or email to arrange your consultation, recommend a suitable programme, and, if you enrol, manage your child's class placement and communications. We do not sell or rent your data to third parties.
Where it's stored. Form submissions are stored in Google Forms/Google Sheets under our business Google account. Chats you start with us are stored in WhatsApp. We keep enquiry data only as long as needed to follow up with you, and enrolled-family data for as long as your child is with us plus a reasonable record-keeping period afterward.
Who can see it. Only Mdm Maryam and, if Mandarinly grows to include other staff, the specific team member helping with your enquiry or class. We don't share your data with advertisers.
Cookies & tracking. This website does not currently use advertising or analytics cookies. If that changes (for example, adding Google Analytics), this policy will be updated to say so before it happens.
Your rights. Under the PDPA, you can ask us what personal data we hold about you, ask us to correct it, or withdraw your consent to be contacted at any time. Just message us on WhatsApp or email and we'll act on it promptly.
Contact. Questions about this policy can be sent to mandarinly.edu@gmail.com or WhatsApp 019-689 8182.